Insights

Practical notes on websites, ecommerce and brand.

Occasional articles from the studio.

Strategy · 31 August 2026 · 8 min read

What makes a good business website?

A good business website represents the business accurately, helps the right people understand what matters and gives them enough information to decide what to do next.

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Process · 18 July 2026 · 10 min read

How can a website be built quickly without cutting corners?

A fast website timeframe should make you cautious. Here is exactly what a good fast process delivers, when the clock starts, and what it does and does not remove.

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Choosing · 17 July 2026 · 9 min read

Website package or custom web design: which is right for your business?

A package does not mean generic and custom does not mean better. The real question is how much of your project can be defined before it begins — and which option fits.

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Ownership · 16 July 2026 · 10 min read

Who owns your website when an agency builds it?

Paying for a website does not always mean you control every part of it. What website ownership actually includes, and what to confirm before you sign or pay a deposit.

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Email Marketing · 22 October 2024 · 12 min read

Email Marketing for Ecommerce: 8 Reasons You Can't Afford to Ignore It

Eight reasons email marketing is the fastest, most profitable channel for ecommerce growth, from unbeatable ROI to automations that sell on autopilot.

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Email Marketing · 6 September 2024 · 16 min read

Collaborative Giveaways: Grow Your Ecommerce Mailing List Fast

How to run a collaborative giveaway with complementary brands to grow your ecommerce email list fast, from finding partners to drawing the winner.

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Email Marketing · 18 July 2024 · 17 min read

The Best Email Marketing Platform for Ecommerce (Klaviyo)

Why Klaviyo, built specifically for ecommerce, beats generalist tools like Mailchimp on segmentation, automation, analytics and SMS to grow your sales.

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Tutorials · 8 July 2024 · 2 min read

How to Join Google Meets for the First Time on Desktop

A step-by-step guide to joining a Google Meet call for the first time on desktop, from clicking the link to allowing camera and microphone access.

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Tutorials · 17 April 2022 · 3 min read

How to Setup 2FA using Wordfence on a WordPress Website

A step-by-step guide to setting up two-factor authentication (2FA) with the Wordfence Security plugin to protect your WordPress site from unauthorised access.

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Ecommerce · 15 August 2021 · 16 min read

WooCommerce vs Shopify: Which Platform is Best for You

WooCommerce vs Shopify compared across cost, ease of use, features, performance, security and support to help you choose the right ecommerce platform.

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Branding · 14 August 2021 · 13 min read

Discount or Not? A Strategic Guide for eCommerce Brands

Whether and how to discount depends on your brand's pricing position. A strategic guide to discounting for budget, value, premium and luxury ecommerce brands.

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