NOKNOK Studios is strongly committed to protecting the privacy of those who visit and engage with the content on our website. 

The following policy outlines how we use your data and our ongoing obligations to you in respect of how we manage your personal information.

Why do we collect personal information?

We collect your personal information for the purpose of delivering an outstanding and seamless service and to provide an amazing experience when using our website. 

For example, we need to collect your email or phone number if you submit a message through our contact form. Without doing so, we wouldn’t be able to reply. We’ll also collect your personal info if you download one of our digital products (e.g. eBooks) or subscribe to our newsletter which allows us to send you the requested content. 

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

What personal information do we collect?

In engaging with our website, we may collect your name, email address, company name, postal address, billing address, phone numbers and other details and these details may be kept securely on record. 

In browsing our website, we may also collect your IP address and information regarding your internet browser software, type of computer or mobile device used to view the website and your operating system. 

If you wish to have your account, or any personal information that we may have on record deleted, please send this request to hello@noknokstudios.com.

When do we collect personal information?

We may collect your personal information when you use this website including when you create an account, subscribe to one of our newsletters, or submit your details to an online form. Personal information may also be collected through interviews, meetings, networking events, correspondence, phone, fax, email, your website, news, media, publicly available information and through Third Parties. We also use ‘cookies’ to collect information while you are browsing our website.

What are cookies?

Cookies are small files that your computer downloads as it browses the internet. 

Do we use ‘cookies’ and if so, why?

Yes. We use cookies for a number of reasons. For example, cookies allow you to stay logged into our website so you don’t need to enter your password each time you visit. We also use cookies to understand your preferences through the use of tools such as Google Analytics, Google Tag Manager & Facebook Pixel. This allows us to collect information about website traffic and website interaction so that we can better improve the website experience for all users. 

How do I know when you are using ‘cookies’?

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. This is normally done in your internet browser settings.

What happens if I disable ‘cookies’?

If you disable cookies, the website may not work properly or as efficiently as it would when cookies are enabled. Disabling cookies may affect or disable certain features of this website.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

NOKNOK Studios will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. 

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

What happens if I sign up to your e-newsletter?

You may subscribe to our e-newsletter when you create an account, download a free digital product, or directly subscribe via a sign-up form and we may periodically send you promotional information about our company, our products, our service and other related information.

We use MailerLite to collect e-newsletter subscriptions, to distribute promotional information, to monitor user interaction with e-newsletter content and measure the contents effectiveness. You may unsubscribe at any time by using the ‘Unsubscribe’ link that is located at the bottom of all of our newsletters. You can also unsubscribe by sending a request to hello@noknokstudios.com

Third Party Disclosure

We do not sell or trade your personal information to or with outside parties. 

We may use third parties to help us provide our service and delivery of our products. For example, information you save to this website may be held on servers owned by external parties. 

We may release your information to trusted parties to comply with the law and to enforce our website policies or protect the rights, property and safety of NOKNOK Studios, this website, and it’s users.

NOKNOK Studios values our customers’ privacy and we carefully choose trusted partners and suppliers to help us deliver a quality product and service while protecting users’ personal information. We don’t guarantee website links or the policy of our authorised third parties.

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties.

Changes to the Privacy Policy

From time to time, we make changes to our privacy policy and/or alter the functionality of our website. We will update this statement when such changes take place and encourage users to periodically review this page for the latest information on our privacy practices.

Privacy Policy Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at hello@noknokstudios.com.